When deleting a user account either manually or as part of a HR Import the system will move that account to a deleted user area. To restore a deleted account following the guide below.
To access deleted user accounts you will require the Site Manager role or the assigned permissions to access the deleted user area which can be found on the Administration Block > User data management > Deleted user accounts.
Search for the deleted account
You are then directed to a report page where a list of deleted users will display as default. In order to easily identify a deleted user you can configure the report to display certain search criteria from a vast list of options. To do this click on the Edit this report button located on the top right of the screen.
As shown below, click on the Filters tab, choose from the dropdown and select the field you which to display and then click Add. You can add as many fields as you wish but remember to hit the Save Changes button otherwise the filters will not save to the report.
| To find out more on building and editing reports visit further documentation and best practices here |
Once your search criteria has been added you can locate your deleted user more easily. To restore an account click on the icon under the Actions column to proceed.
Follow the on screen prompts to successfully restore the account. Once completed you will be redirect back to the now active account should you wish to make any further edits.