The Site Manager role (also referred to as an admin role) can be granted to another user by an existing Site Manager. Below we will outline how the Site Manager role is assigned as well as recommending why a Site Manager might have a secondary learner account.
How is a Site Manager account assigned?
A Site Manager account is created just like any standard learner account, and typically created manually via the interface rather than through any type of integration. The only additional step required to make that learner account a Site Manager account is to assign the account a role.
The below links will provide you with more detail on how to:
Why would a Site Manager require two accounts?
It is not essential, but more a recommendation.
The recommendation to have two accounts is for a number of reasons. One is having a learner account allows you to see and test what your own learners will see ahead of any internal launches. It is also recommended should you be required to complete any required learning for your role.
The elevated permissions on the Site Manager role means you can perform certain tasks which may bypass process. Some common scenarios include:
- Accessing courses without participation - This means that Site Managers can access any course page on the LMS without the need to be enrolled.
- Not appearing on reports - Because a Site Manager can bypass the need to enroll means you will not appear on some reports.