Contact Us block

Prerequisites: This block may need to be enabled on your site. If it is not visible in the Add a Block list simply contact the Support Team and ask for it to be enabled. 

Summary: The contact us block can be added to a dashboard or course page to provide the learner with contact information for the organisation. The block will show the details of the organisation that has enrolled the learner to the course (meaning that the displayed contact details could change from course to course). The contact information is pulled from an organisation type.

 

Organisation types

If you’re using organisation types, the contact us block will support multiple job assignments. It also supports the following custom fields:

• Meet the team
• Website
• Phone
• Support email
• Logo

For more information on organisation types, see the organisation types guide.

 

Adding contact information fields

The custom fields for the block are added and edited within the organisation type.

1. From the Site Administration options select Organisations > Manage types.

2. Click on the organisation type to add custom fields.

3. On the custom fields screen, new custom fields can be added from the dropdown list - each contact type must be added using a specific custom field and have a specific short name.

Configuring custom fields

The settings within each custom field will vary, but the two settings that are essential for each field are: Full name and Short name (with the exception of the File custom field which will require a file to be uploaded). When entering information into these settings, they must also follow a specific format - see the table below the screenshot.

Full Name	Short name	Custom Field Type
Address Line 1, Address Line 2, etc...	address1, address2, etc...	Text Input
Town	town	Text Input
County	county	Text Input
Country	country	Text Input
Postcode	postcode	Text Input
Website	website	Text Input
Email	instructoremail	Text Input
Telephone Number	telephone	Text Input
Meet the Team	aboutus	Text Area
Logo	logo	File

Adding contact information

After custom fields have been added to the organisation type, these fields can be populated with information (or edited) from the organisation settings.

1. From the Site Administration menu go to Organisations > Manage organisations.

2. Find the organisation to add the contact information to and click on it - on the next screen, click on the cog icon to add contact information to each of the custom fields.

3. Add the contact information.